Terms & Conditions


Our terms and conditions comply with the current Distance Selling Regulations and are designed to ensure that all of our customers can shop easily and with confidence when purchasing from Nilaa Krishna Dairy Equipments. The use of this site indicates your acceptance of these terms and conditions.

Products

Nilaa Krishna Dairy Equipments has made every effort to insure all the product information on this site is correct including images and specifications. However these are derived from third party (i.e. Manufacturers, Brochures, Internet etc.) for description and illustration purpose only. Due to technical developments, product specifications, image and description may vary from time to time. The intention of Nilaa Krishna Dairy Equipments is that any information on the web site should be as accurate and up to date as possible. However Nilaa Krishna Dairy Equipments cannot guarantee the reliability or accuracy of the information contained in its pages. Further information can be found on Manufacturer's websites. Nilaa Krishna Dairy Equipments holds a huge range of products in stock for immediate delivery. Once the order is placed, the customer will be sent a confirmation if their order is successful. For any other queries, the customer will be contacted.

Pricing

The prices quoted on this website are valid for internet sales only. All prices and charges on this site are in INR and excluded GST, excludes delivery charges unless an extra delivery charge occurs. We are entitled to make adjustments to prices to take account of any increase in our supplier’s prices or the imposition of any taxes or duties. Prices may be subject to change if the price published for the goods is wrong. In all cases we will inform you of the correct price and give you the opportunity to cancel the order.

Payment Methods

We accept most major UPI, Phonepay, Google pay, NEFT/RTGS. Ownership and title in the goods will only pass to the customer upon receipt of full payment.

Delivery

Normal DeliveryDispatched within 3 to 5 Working Days (excluding Weekends and Bank Holidays)

Express DeliveryDispatched within 1 to 3 Working Days(In Stock item only, excluding Weekends and Bank Holidays)

Refunds

Full refund of the cost of the goods will be given upon the above conditions being met and the refund will be authorised only after a full inspection of the goods by our Returns department, who will check if all the correct products have been returned with the correct accessories and their condition. Any missing accessories will be deducted from the refund.

Complaints

It is always our intention to provide a high level of customer service, however, sometimes mistakes can occur. We will do our utmost to rectify the problem quickly and efficiently.

We take complaints very seriously indeed. If you do wish to complain then please email us to nilaakrishna15@gmail.com. We will acknowledge your complaint within 5 working days.